Where to see subscriptions on Android and how to cancel them – management.
The way of consuming content has changed a lot in recent years. Subscriptions have become especially popular. For example, while before a person had to buy a movie or a music album, now they can have unlimited access to content for a monthly fee. However, accessing the contents is a waste of money. Therefore, it is important to understand how to cancel subscriptions on your Android phone to avoid accidental and unnecessary waste.
How subscriptions work
A subscription is the principle of providing access to services or products in exchange for a regular payment, which can be made monthly or annually. In this way, a person avoids the need to buy a specific product and can, for example, watch a movie without incurring additional costs. However, you will have to continue paying, but not for the purchase of the product, but for access to the content.
To gain access, a person has to register with a resource that provides such services, as well as specify a means of payment. At the same time, you do not have to confirm payment every month, since in most cases the fee for providing access to content is automatically deducted. This can be considered both an advantage and an obvious disadvantage of the subscription model. Many people buy subscriptions, but forget to deactivate them when they don’t need them, which incurs unforeseen costs.
It is important. Many services offer free access to content through trial subscriptions. However, when the trial period expires, an automatic payment is made.
How to disable them
The owner of an Android mobile phone can disable paid subscriptions in several ways. The specific option chosen will depend on how access has been organized and how the user consumes the content. It is suggested to consider all the options to choose the most suitable disconnection method.
on google play
As a general rule, Android mobile phone owners download applications for content consumption from the Play Store. They can be mobile clients of streaming or video hosting platforms, for example. If the service is integrated into the Play Market, you can disable access through the app store by following the instructions:
- Click on your profile icon, having previously logged in to the store.
- Go to “Payments and subscriptions” and then to “Subscriptions”.
- Click on the desired option.
- Press the “Cancel” button.
Please note that once you cancel your subscription, you will continue to receive access to content until the access period expires. By clicking the “Cancel” button, you disable automatic payments. Therefore, you will no longer be charged when your access expires.
in individual applications.
A more reliable way to remove a subscription is to use the app through which the content is accessed. For example, if you watch movies through the Okko service, please refer to the following instructions:
- Sign in if you haven’t done so before.
- Open settings.
- Go to “Subscriptions”.
- Select the desired tariff and press the «Disconnect» button.
Other applications, such as Movie Search, Yandex.Music or Spotify, are similarly disconnected. However, the names of some menu items may be different. The main task in this case is to find the subscriptions section, which is almost always hidden in the profile settings.
As a side note. Another way to deactivate a subscription is to remove a previously registered payment method. You will only have to remove the bank card that was linked to the streaming service.
in online services
You can also check the availability of paid services and opt out through your browser by referring to the website that gives access to the content. This may be the official resource of Okko, another streaming or online movie service. And it will be possible to opt out of the service both on a mobile phone and on a computer, using the following algorithm:
- Visit the website of the service providing the service to you.
- Sign in if you haven’t done so before.
- Click on your profile icon.
- Open your account settings on the streaming service.
- Go to “Subscriptions”.
- Select the rate you are interested in.
- Press the “Cancel” button.
In short, the process of disabling automatic payment in online services does not differ from the methods discussed above, and you should not encounter any difficulties. If you still cannot avoid the problems, we recommend that you read to the end of the material and find a way to solve the problem.
Posible problems
Although the process of deactivating the automatic payment seems simple, you may encounter several difficulties during the operation. To understand an approximate algorithm for dealing with the problems, it is advisable to study some of the most popular scenarios:
- The money has been debited after processing the trial subscription. Even if it is a trial subscription, you will need to provide your bank details. This is to confirm your intention to use the service. For this, a small amount of money (usually 10 rubles) will be deducted when you sign up for a trial subscription. But do not worry. In a few minutes the money will re-enter your account.
- Trial access was automatically renewed. This is how the subscription model works. The vast majority of services include automatic renewal, which, however, is immediately disabled at the user’s request when trial access is issued. Therefore, if you do not plan to use the subscription, please cancel it as soon as possible in the settings of the service or PlayMarket.
- I can’t cancel automatic payment through Play Market. This may be because the service you are using is not integrated with the app store. In such a situation, it is recommended to cancel the automatic payment through the mobile client of the streaming service or its official website.
- I can’t find the subscription section. Depending on the service that gives you access, the menu layout is different. Therefore, the above instructions should not be considered universal algorithms. If you have trouble finding the right menu option, contact support.
- After you cancel the subscription, the money continues to be deducted. This problem occurs because there was an error trying to cancel the automatic payment. You have to disable access again, and you need to contact the support of the streaming service to get your money back. But do it as soon as possible to increase the chances of a refund.
We have tried to analyze all the problems that arise for users trying to cancel a subscription on an Android mobile phone. But even if you can’t get out of the situation, don’t despair. You can always contact the content access service support team for help.